Yes, therefore we offer you our 'Managed Server' upgrade.
This upgrade turns your root server into a managed server: Our technicians take care of the security, the upgrades and - as far as possible - the stability of the server system. Furthermore you can make use of our extended customer support whenever you need it. With the Managed Server, it is up to you: After ordering this upgrade, you simply inform us about the technical tasks you would like us to perform, the ones that need to be done once and the ones to be carried out monthly. Our team of expert technicians will then implement your requirements. The price of this upgrade includes two full hours of technical support per month. Should one of your tasks take longer, we will contact you immediately. Then you can decide if it should be billed separately or its scope should be limited, for example. Please find below a list of sample server management tasks you can assign to our technicians upon ordering this upgrade:
- System and hardware optimization
- Software installation and configuration
- Implementing security patches Kernel upgrades
- Emergency problem resolution
- Ongoing OS and control panel updates
- Setting up a backup routine
All common Linux and Windows Operating systems are supported.
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