You get full root access (for Linux) or full administrator access (for Windows) to your server. Therefore of course you can install any software you want on your server.
For Linux remote access, please let us recommend the SSH client 'putty' - Windows server can be controlled via the 'Remote Desktop' client.
Additionally, every VPS and Virtual Dedicated Server can be controlled via VNC by default.
Further more, there are a lot of options in the customer control panel for your server. For example, to reboot your server - even if it is not accessible anymore - or perform a complete reinstallation of your server with one of several operating systems.
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